User blog:Sparkdottir/Possible Chat Problems?

Recently I have been having problems getting on chat and below is explained as to why I am. Not many (if any) would be affected on here but just in case I thought you peeps shouuld know:


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George Marbulcanti (Kirkburn), Sep 12 02:47 PM:

Hello,

Thanks for contacting us. This is likely due to the brackets in your username - we recently overhauled chat's backend to try and improve its reliability, and an odd effect was that users who have more than one special character in their username cannot enter it.

We have actually fixed the bug already, but have been holding off on restarting chat (which would pick up the fix) for as long as possible for technical reasons. It is likely chat will be restarted at some point within the next week or so, which should allow you to use it on your main account again.

Our sincere apologies for this issue, and best regards,

George Marbulcanti (Kirkburn) Wikia Community Support

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