User blog comment:Johnathan Warsmythe/No open chat.... HELP!!!/@comment-5000017-20120221032717

Ok, go to Account Manager. When you created your account, the email your account was made by got an email that contained a special password to adjust settings on your account. Put that password in the password section, and the email you are signed up on in the username section. Once logged in, click the "Community Settings" tab. There's a section that says "OpenChat". Under it there are several boxes. Check the box that says "Any Disney Member". Log in, then back on. Click your level, which takes you to your playercard, and look: you have Open Chat!