User blog:Tama63/Disney's Response

Disney's Response to the Cybe Harrasment Claims


 * ·  A Technical Representative will be delivering World-Class support to you shortly. With 1 guests in queue, your wait time is expected to be 1 minutes.
 * ·  You are now chatting with 'Don'
 * ·  Don: Greetings Pirate.
 * ·  Don: Welcome to Live Chat Chris.
 * ·  Chris: Ahoy
 * ·  Chris: There are a few members of a certain guild which have been harassing other pirates for more than 2 months now
 * ·  Chris: Their Names are Francis Chiphawk, Sir Carlos Clemente and Hippie
 * ·  Chris: I think Sir Carlos Clemente is banned so he is using to Francis Chiphawk play
 * ·  Chris: to contiue his harassment of other users
 * ·  Don: Yes, I read your description and I am very sorry for any inconvenience this has caused.
 * ·  Don: I play Pirates a lot myself and I know there is a few unsavory pirates on the ocean.
 * ·  Chris: It is their Guild in general "The Paradox"
 * ·  Chris: I am an administrator on a Fan - Wiki of Pirates Online
 * ·  Chris: and the whole community is fed up of harassement on game
 * ·  Don: I see.
 * ·  Don: Please use the in game report feature to bring this pirates to our Moderators attention.
 * ·  Chris: Many Users have
 * ·  Chris: but still nothing has been done
 * ·  Don: I assure you that the issue does in fact warrent action to be taken to resolve the issue, it will be.
 * ·  Chris: They just come back on Alt accounts
 * ·  Chris: I have heard that members of the "Fan Site" Community have contacted police over this
 * ·  Chris: For cyber harassment
 * ·  Chris: So this is indeed getting quite serious
 * ·  Chris: if this may help please refer to the fans site petetion
 * ·  Chris: http://potcoplayers.wikia.com/wiki/Petition:Delete_Paradox_Guild_and_Ban_Sir_Carlos_Clemente,_Francis_Chiphawk_and_Hippie
 * ·  Don: Chris, I know that is can get quite daunting when haveing a issue such as this.
 * ·  Don: Please know that we can only take action when the issue is brought to our attention.
 * ·  Don: If these players are making new accounts to do so, then we need this issue that is happening at the time to be reported to us so that we can take action to resolve the issue that took place.
 * ·  Don: You can actually move to a different ocean on your own to alleviate the issue yourself also.
 * ·  Chris: If the law may have became involved I suggest you take action
 * ·  Chris: They actually come to other users not the other way round
 * ·  Chris: They get "spies" and then they all teleport to them
 * ·  Chris: I myself have not contacted the authorites
 * ·  Chris: but I know many others may have already done
 * ·  Don: We cannot control who players accept as friends.
 * ·  Chris: I know but its not always the players fault
 * ·  Don: If you feel that this is a issue regarding people planting spies as you say, then we suggest that you be more diligent in who you acept as friends.
 * ·  Chris: the "Paradox" Guild just friend them and them swarm in
 * ·  Chris: They also claim that they "destroy" guilds
 * ·  Don: Then that is on the player for accepting the friends request.
 * ·  Don: That is something that can be controlled by you and the rest of the players.
 * ·  Chris: But them teleporting to pirates is not always the case
 * ·  Chris: The Acutally send pirates to hunt you down then they "attack" you
 * ·  Don: I am really very sorry Chris, I assure you that if a issue is reported to us, we take it very seriously and take any and every appropriate action to resolve the matter.
 * ·  Chris: Well as an offical statement from the fan site
 * ·  Chris: We the Users of the "Pirates Online Players Wiki" hearby request that the users mentioned above be banned for harassment.We acknowledge that reporting Users is an option but previous attempts at this have resulted in them changing accounts or "hacking "other accounts.We also request that the guild "The Paradox" be deleted for harassing other users.
 * ·  Don: I am sorry, but we cannot grant a request such as that.
 * ·  Don: We can only take action when a issue is reported to us.
 * ·  Chris: I believe they have in the past
 * ·  Don: We cannot close someones account for a issue that has not happend yet,it would not be legal in any way.
 * ·  Chris: Im sure you can check chat logs
 * ·  Don: If these players have done something in the past and it was reported, then I assure you that there was action taken appropriate to that specific issue.
 * ·  Chris: I have been told that I can also report users here if I didnt manage to report them at the time when they harassed users
 * ·  Don: Chris, you cannot report a player for another player.
 * ·  Don: These players need to report the players in question at the time of the issue.
 * ·  Chris: Well for your office
 * ·  Chris: 20:42, September 17, 2011 (diff | hist) N Talk:Petition:Delete Paradox Guild and Ban Sir Carlos Clemente, Francis Chiphawk and Hippie/@comment-Katbluedog-20110917193755/@comment-Lord Samuel Redbeard-20110917194215 ‎ (Created page with "So I called the cops on him for cyberbullying, and now a representative from my county's Sheriff dept. will be calling Disney.") (top)
 * ·  Chris: http://potcoplayers.wikia.com/index.php?title=Talk:Petition:Delete_Paradox_Guild_and_Ban_Sir_Carlos_Clemente,_Francis_Chiphawk_and_Hippie/@comment-Katbluedog-20110917193755/@comment-Lord_Samuel_Redbeard-20110917194215&action=history
 * ·  Chris: that is proof a users has taken legal action
 * ·  Don: That is fine.
 * ·  Don: They are more then welcome to contact our Legal Department.
 * ·  Don: At that point, that is not something that we here in Technical Support can address.
 * ·  Chris: I am sure you are aware of cyber harassment laws
 * ·  Don: Chris, this is Live Chat for Technical Support.
 * ·  Chris: Other users have been able to come here for other issues
 * ·  Don: We are assist in issues that prevent you from logging onto the game, graphics issues and other such game breaking issues like them.
 * ·  Don: We do not address other matter like you are here regarding at this time.
 * ·  Chris: This department is confusing as some reps callow you to bring other issues here will others dont
 * ·  Chris: allow*
 * ·  Don: I suggest that you take a more formal form of communication and contact our Legal Department regarding this matter if you feel that something more needs to take place.
 * ·  Chris: could I get a link for it?
 * ·  Don: There are issues that we do not address, but we do point you in the right direction for the departments that do address the specific matter.
 * ·  Chris: so that link :)?
 * ·  Chris: Well I hope the "Mouse" hears of this
 * ·  Don: Disney Legel.