User blog comment:Tama63/Disney's Response/@comment-4993782-20110918195259

info: A Technical Representative will be delivering World-Class support to you shortly. With 1 guests in queue, your wait time is expected to be 0 minutes. info: You are now chatting with 'Don' Ildiko: Hello Don. Ildiko: How has your day been? Don: Greetings Pirate. Don: Welcome to Live Chat Ildiko. Ildiko: Thank you Don. Ildiko: My son has been having some issues with other players who are getting away with cussing by the filters. They say things like "fawk" and "bee atch" to get by the filter. Ildiko: He has sent the game an e-mail a month or two back, but the results were not what he expected. There was no actual result of him reporting the players. Don: Yes, I read your description and I am very sorry to hear of this matter. Ildiko: Could you send the moderation staff a report of this, asking them to brain storm such things to be filtered and sent to the moderation team to review? Don: I play Pirates Online myself and I know that there can be some pretty unsavory pirates sailing on the seas. Don: We take matters such as this very seriously. Don: Please have your son's use the in game report feature to bring this pirates to our Moderators attention. Don: That is the best way to resolve any such issue like this Ildiko. Don: There is a chat filter in place already. Ildiko: Ok, I will ask him to report them and to stop bothering live chat with this. Don: But please keep in mind, but it is not impossible to get past it as you can see. Ildiko: Thanks, and have a good afternoon. Don: It is impossible to add every version that someone comes up with for a certain word. Ildiko: Goodbye. Ildiko: Oh, I'll let you finish. Don: We can only add that version after it has been brought to our attention. My apologies for any inconvenience. Ildiko: I understand, thank you for the help. Take care.

I asked my mom to go to live chat since parent have more influence.