User blog comment:Sharple/Well that was helpful :D/@comment-5210060-20110508235636

Well first off you went onto the Technical Support and asked a question that has nothing to do. Meanwhile other people are logging in to ask legit questions, wasting his/her valuable time. Don't say it was a guy because of "Don" those names are random to protect the representative. In reality there is only one person that has to attend to ALL of the Live Chat. In addition the reason the Launcher is discontinued is because people can get easy access to the phase files and other private info. Through the browser it is a lot harder, nigh impossible as it were. Finally each browser has its own code, which means the game basically has to be remade for each browser, which is hard with a limited staff. So please next time, think before you type. Not to mention how their day could have been, if I was called a "liar" I wouldn't want to talk to that person for a long time anyway.