User blog:Stpehen/Important Update February 6, 2012

As many Pirates have noted, unexpected server outages have been plaguing the Caribbean and interrupting game play recently. We sincerely apologize for this major inconvenience. We’ve been able to track down the cause of the server restarts and have already begun implementing a series of fixes in order to put an end to this issue, the first of which went Live last week on January 25, 2012. We’re happy to report that this first step has already made a massive reduction in server restarts, and we are moving forward confidently with the subsequent fixes for this issue.

We want your adventures in the Caribbean to always be an exceptional swashbuckling experience, and we fully realize how frustrating these interruptions are to your game play. To show our thanks for your patience while we fix these issues, we will be compensating all paid players with a full 14 day complimentary extension on their Unlimited Access accounts.

We understand this does not compensate for any loot lost due to disconnections while at sea. We are also planning a special event to allow Pirates the opportunity to regain this lost plunder. Please keep checking our Current News section on the Pirates Online website for an upcoming announcement and more details on this soon.

Additionally, we would also like to address recent issues with our Double Gold Weekend by rewarding Basic and Unlimited Pirates with this special code:     bounty This one-time use code grants 2,000 gold coins when redeemed in game. You can find out how to redeem codes in game here.

Thank you for your patience, and we apologize again for the inconvenience and difficulty you’ve experienced. We greatly appreciate your loyalty and concern as we get these recent issues ship-shape again.

'''Sincerely,Pirates Online Crew The Crew @ Pirates Online'''